Delivery Prices and Information

UK shipping

£7.99 - consignment up to the value of £50.00
Free - consignments over £50
All deliveries are tracked and signed for.

Time in transit cannot be guaranteed, but is generally one to two days. Public holidays and weekends will effect an expected delivery day.

Overseas shipping

Prices start at £19.99.

Returns

All items, other than earrings may be returned for an exchange or refund within two weeks of purchase.

All returns must be tracked and accompanied by a copy of your proof of purchase. Please make sure items are returned in a new an unused condition by tracked and signed delivery.

Bespoke or commissioned items are non-returnable/non-refundable.

No responsibility can be taken for items lost in transit - please see t&c for further information.

Please note I do not refund or replace items that are tracked as been delivered. For this reason it is always advisable to have items delivered to your home address. You can check the signature of the person who has signed for the parcel by entering your tracking number on the Royal Mail website.

Processing your refund

Customers are entitled to a full refund if there is a fault with goods purchased off the website. Goods have to be returned within 14 days of purchase. Refunds or repairs after this time frame is at the discretion of Jenny Turtill.

On receipt of items, the credit or debit card originally used for the purchase will be credited with the cost of goods, minus the delivery charge within 5 working days of receipt.